Director / Associate Director of Digital Solutions (HK or TW)

What you’ll be doing:

Take full responsibility to lead the digital service department and growing team
Set up and enhance processes, systematic workflows, and training programs for the team
Establish healthy and positive relationship with clients with goodwill and solid business advice
Perform one-to-one informal client check-ins to ensure client satisfaction
Listen and understand client needs with empathy and design thinking techniques to take brief
Meet potential clients and prepare digital solution proposals that drives digital performance
Grow and manage our portfolio of clients and key accounts
Host and lead strategy and planning meetings with clients and in-house teams regularly
Set goals and define KPIs for different development stages for clients and projects
Lead and work cross-functionally with the team to deliver solutions and results for our clients
Generate solid digital growth ideas and campaign suggestions for clients and internal team
Be a supporting mentor for new on-boarding teammates with training and development support
Formulate quarterly plan and milestones for the areas that you own
Enhance client servicing internal workflow and standard to the next level
Maintain clean and clear financial profit and loss tracking and accounting record of the team

Employment Type

Full time

Minimal Experiences

6+ years

Department

Marketing and Growth

Location

Hong Kong or Taiwan

Who we are looking for:

Minimum 6+ years of digital performance marketing experience
Good Knowledge in e-commerce and account servicing industry is preferred
Experience in building up processes and managing P&Ls in agency team is a plus
Experience in data analytics, digital advertising and SEO preferred
Omnichannel marketing expertise with specific proficiency in digital marketing
Experience leading client engagements with cross-team integrated solutions
Excellent team management and system thinking skills
Great leadership with good communication and mentoring skills
Able to work and lead in a self-directed capacity and people-driven approach
Strong willingness to learn, fast learner and self driven
Highly adaptive in fast moving and changing environment
Fully responsible for results with strong ROI driven mindset
Good command of Chinese and English is a must
Degree holder is a must

Note: Candidates with less experience while demonstrated potential would also be considered.

Why you should join us:

We work in a growth driven, collaborative open space where we encourage creativity and ideas flow freely.
You’ll be able to make a true impact on our business and team growth, big or small, and see the results of your hard work and receive timely feedback.
Get to work with flexible working hours. Our priority is on getting the job done.
Flat structure environment, you will be able to work independently and make your own choices.
We provide guidance and mentorship to polish your business skills and entrepreneurship mindset.
We provide needed trainings and programs to develop your career skill sets to grow personally and professionally
We are one of the standout tech startups in Hong Kong and Taiwan, targeting a huge opportunity in Asia.
We provide sponsored business travel opportunities to Taiwan and SEA countries
GrowthSpot is Incubated by multiple Hong Kong mentors and programs, giving us a massive network of advisors and resources locally and regionally in Asia

Sounds like a good fit?

We would love to talk to you! Please email us at talents@growthspot.io your resume and tell us why you want to work with us and why you think you are a good fit for the role.

GrowthSpot, a fully funded and accelerating startup company in Asia, carries a mission to build an mar-tech software product that empowers SMEs in Asia to do digital marketing better and cheaper with automation and AI technologies. We are looking for a highly capable Director / Associate Director of Digital Solutions to join our team in Hong Kong or Taipei, who has a strong leadership and passion to lead and grow a talented team in online marketing services. This person will play a leadership role on the team in leading our client service business unit fully with a goal to drive client satisfaction and solid business performance. This is a great opportunity to accelerate your career at a senior leadership level by working together with a regional team of talented marketers.

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